What We Collect

When you reach out for corporate floral designs or gift services, we gather information you submit willingly. This covers your name, company name, email, phone number, delivery addresses, and particular specifications for your floral requests. Payment details are collected at checkout and are handled securely by our payment partners.

For corporate clients, we may also gather extra business data like company registration numbers, preferred delivery times, and budget constraints to tailor our services to your organization's needs.

Our site automatically gathers technical details when you browse, such as your IP address, browser, device info, and navigation path. We use this information to enhance performance and to learn how clients discover our offerings.

How We Use Your Data

We mainly use your information to process orders and deliver high-quality service. This encompasses handling orders, arranging deliveries, crafting customized bouquets per your specs, and keeping you informed about your service needs.

We also analyze data to enhance our offerings and the website experience, helping us identify the most valuable corporate floral services for clients and how to better serve the business community in United States.

Sharing and Disclosure of Information

SandHollowBirch safeguards your privacy and does not sell your personal data to third parties. We share information only as needed to deliver our services or when legally obligated.

We may disclose essential information to trusted partners who assist in running our operations, including delivery partners, payment processors, and tech service providers. These partners are bound by contracts to safeguard your data and use it solely for the services they render to us.

We may disclose data when required by law, a court order, or government request, and also to protect our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and implement suitable technical and organizational safeguards to guard it. This includes safe data storage, encrypted communications, and restricted access to personal information within our organization.

Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may have the right to access, amend, delete, or limit how your information is used.

To exercise these rights, contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as necessary to deliver our services and meet legal obligations. Retention periods vary based on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

Our site employs cookies and comparable technologies to enhance your browsing experience and gain insight into how guests interact with our site. Cookies assist us in remembering your preferences and assessing site performance.

You can manage cookie settings via your browser preferences. However, turning off certain cookies might impact how the site works. For comprehensive details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party sites or services. This privacy policy covers only SandHollowBirch and our site. We do not take responsibility for the privacy practices of other websites.

We encourage you to review the privacy policies of any external sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our operations, offerings, or legal obligations. When major revisions occur, we will update the "Last Updated" timestamp at the top of this document.

We encourage you to review this policy from time to time to stay informed about how we safeguard your information.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your data, please reach out to us.